Updated: September 21st 2020

General

This website, www.rennoco.com, and www.rennoco.app, (the “Sites”) are owned and operated by Renno & Cie Inc. / Renno & Co Inc. (“Renno & Co”, “us”, or “we”). We are a registered law firm in the Province of Québec with lawyers licensed to practice in the Provinces of Québec, Ontario, and the State of New York, with the ability to practice in all provinces and territories of Canada and all states of the United States of America with certain limitations and exceptions. Renno & Co’s principal place of business is 3 Place Ville-Marie, suite 400, in the city and district of Montréal, Province of Québec, Canada, H2T 2A3, with a second place of business at 10 King Street East, Suite 600, city of Toronto, Province of Ontario, M5C 1C3. You may contact us at info@rennoco.com, by telephone at 514 393-3444, or by fax at 514-545-5556.

Before you access or use the Site, please read these Renno & Co Legal Notices & Terms of Use (“Notices & Terms”) fully and carefully, and if you are requesting legal services through www.rennoco.app, the Engagement Letter, as they constitute a binding contract between you and Renno & Co with respect to your access and use of the Site.

By accessing or using the Sites, you acknowledge that you have read these Notices & Terms and the Engagement Letter (if applicable) and that you agree that these Notices & Terms and the Engagement Letter (if applicable) will constitute the entire agreement between you and Renno & Co with respect to:

  • your access and use of the Sites and any of its features;  
  • any information or content, such as articles, blog posts, forms, templates, documents, or other materials (collectively, “Content”);  
  • any and all communications or submissions of information or materials made by you to Renno & Co through the Sites or otherwise (unless you are expressly informed otherwise by us); and
  • if applicable, the Engagement Letter shall be an agreement between you and Renno & Co as your counsel for the specific mandate requested.  

Notwithstanding the above, if you have entered into a lawyer-client relationship with Renno & Co pursuant to an executed Mandate Agreement, the terms of that engagement letter will govern in the event of a conflict with these Notices & Terms.

If you have not requested legal services through www.rennoco.app, or have entered into an Engagement Letter with us, we are not your lawyers or and do not have any legal obligations to you pursuant to professional secrecy, lawyer-client privilege, or the like.

Renno & Co may amend these Notices & Terms at any time in our sole discretion, with or without notice to you. The latest version of the Notices & Terms will always be posted on this page. When we amend these Notices & Terms, we will update the Effective Date at the top of this page.  

Any such amendments to these Notices & Terms will be effective as of the updated Effective Date. By accessing or using the Site on or after the updated Effective Date, you indicate to us that you accept and agree to the amended Notices & Terms.

Legal Notices

No Legal Advice or Opinion.

The Site and the Content (including without limitation Content discussing legal issues or developments in the law) are made available for general informational purposes only and are not intended to constitute legal advice or a legal opinion or in any way to substitute for specific advice from legal counsel. Because the applicability of any Content is heavily dependent on the specific facts and context, and because the law is constantly changing, Renno & Co does not guarantee or warrant that any Content is accurate or comprehensive. Renno & Co is under no obligation to keep the Content up-to-date. Please do not use the Content as the basis for any decision and you should not act or refrain from acting based on any Content without first consulting a qualified professional in the applicable law or subject matter. You agree that your use of the Site and the Content is entirely at your own risk and peril.

No Lawyer-Client Relationship.

You agree that your access and use of the Sites, including the submission of information to us through the Sites, does not create a lawyer-client relationship between you and Renno & Co. Renno & Co enters into lawyer-client relationships with its clients only pursuant to certain policies and procedures unrelated to the Site, including the execution of an engagement letter, a screen for conflicts of interest, know-your-client provisions, and other Renno & Co policies or rules of the Bar Associations in the provinces in which we maintain offices. If you wish to become a client via www.rennoco.app, please visit the section of these Terms of Service titled Engagement Letter which shall govern our lawyer-client relationship. If you wish to inquire about Renno & Co’s other legal services and how you might become a client of Renno & Co, please contact us at info@rennoco.com.

 

No Confidentiality.

Subject to the execution of the Engagement Letter below, or unless you are an existing client of Renno & Co, you agree that any communications you initiate with Renno & Co (including without limitation any lawyers or employees affiliated with Renno & Co) through the Sites (or otherwise, such as through email, telephone, voicemail, text message, direct message, or any other communication) will not be treated as confidential unless explicitly and specifically indicated otherwise. Subject to the execution of the Engagement Letter below, unless you are an existing client of Renno & Co, you should not communicate any information that is confidential, proprietary, or otherwise sensitive, and Renno & Co makes no guarantees or warranties with respect to the security, confidentiality, use, disclosure, or return of any information we receive.

No Advertising or Solicitation.

The Site is not intended to be an advertisement or solicitation.

No Guaranteed Outcomes.

The Content may contain descriptions of prior matters or testimonials from current or former clients. Any descriptions or testimonials on the Site are not intended to, and do not, guarantee future successful outcomes, and do not imply Renno & Co’s continued or current representation of any clients identified.

Authorized Jurisdictions.

Renno & Co lawyers are not authorized to practice law in any jurisdiction for which they have not gained admission or for which the rules of the Bar Associations in the provinces in which we maintain offices do not provide applicable exceptions for lawyers pending admission.

Information and Data Privacy.

You acknowledge and agree that any information or data submitted by you or collected by Renno & Co in connection with your access or use of the Sites will be subject to Renno & Co’s Website Privacy Policy, and you hereby consent to the collection, use, and disclosure practices described therein. If you are an existing client of Renno & Co, additional privacy, data security, and data use terms may apply pursuant to additional agreements between you and Renno & Co. If you have any questions about Renno & Co’s information and data practices, please contact us at info@rennoco.com.  

Limited License.

Subject to these Notice & Terms, Renno & Co grants you a limited, nonexclusive, revocable, personal license to access and use the Sites and to view, reproduce and distribute the Content solely for noncommercial and informational purposes, only in unmodified form, and only with attribution to Renno & Co and without removing or obscuring any attributive, copyright, or permission notices provided on or contained within the Content. Renno & Co reserves the right in its sole discretion to modify or delete any Content for any reason or no reason. Though you may link to any publicly available page on the Sites and share the Content pursuant to this limited license, you agree to immediately remove any link or take down any shared Content upon request from Renno & Co.

Prohibited Uses.

As a condition of accessing and using the Sites, you agree not to use the Site or any Content for any purpose that is prohibited by these Notices & Terms, and further agree not to use the Site in any manner that (a) violates any applicable law, rule, regulation, contract to which you are bound, or government or judicial order; (b) infringes the intellectual property or privacy rights of Renno & Co or others; (c) constitutes the unauthorized transmission of unsolicited commercial electronic mail; (d) involves the transmission of defamatory or libelous materials; (e) violates, attempts to violate, or knowingly facilitates the violation of the system security of the Site, or otherwise interferes with or attempts to interfere with the normal operations of the Site; (f) involves software viruses or any other malicious computer codes, files, or programs; (g) impersonates any person or entity, including, but not limited to anyone affiliated with Renno & Co; (h) constitutes fraud; (i) bypasses, circumvents or attempts to bypass or circumvent any measures used by Renno & Co to prevent or restrict access to the Site (including without limitation by use of passwords associated with accounts that do not belong to you, whether or not authorized by the applicable accountholder); (j) harvests or scrapes any information from the Site; or (k) otherwise violates these Notices & Terms. You are responsible for all of your activity in connection with your access and use of the Site.

Links to Third Party Sites.

The Sites may include links to third-party sites or otherwise present information or material from third-party sites. Such third-party sites are not subject to these Notices & Terms or Renno & Co’s Website Privacy Policy, and Renno & Co assumes no liability with respect to any third-party sites. Please review the terms and conditions and privacy policies applicable to those third-party sites.

Unauthorized or Accidental Access of Information.

In the event you gain access to any information not intended to be accessed by you, you agree that you will immediately notify Renno & Co at info@rennoco.com and lawfully destroy all copies of such information in your possession.

Disclaimer of Warranties.

The Site and the Content are provided “as is.” To the maximum extent permitted by law and the applicable rules of professional responsibility of the Bar Associations in the provinces in which Renno & Co has offices, Renno & Co disclaims all warranties (express, implied, statutory and otherwise), including any warranties of merchantability, fitness for a particular purpose, accuracy of information, timeliness of information, non-infringement, and uninterrupted or error-free operation. Your access to and use of the Site and Content is at your own risk.

Limitation of Liability.

To the maximum extent permitted by law and the applicable rules of the Bar Associations in the provinces in which Renno & Co has offices, in no event will Renno & Co or its agents, partners, employees, vendors, or licensors be liable for any consequential, special, exemplary, or punitive damages (including without limitation damages for loss of data, revenue, or profits), foreseeable or not, arising out of your access or use of the Site or the Content, based on any claim whatsoever, and even if advised that such damages were possible.  

Miscellaneous.

You agree that any dispute arising out of or in connection with the Site, the Content, or these Notices & Terms will be governed by the laws of the Province of Québec without regard to conflict of laws principles, and that you submit to the exclusive jurisdiction and venue of Montréal, Québec. Your continued access and use of the Site following the posting of the updated Notices & Terms will indicate to us that you have read and agreed to the updated Notices & Terms.

Engagement Letter

  1. Scope

This is an engagement letter between you and Renno & Co Inc. (“Renno & Co”). We shall be your counsel for the limited mandate described herein. An engagement letter defines the legal relationship (or engagement) between a law firm or lawyer and its client(s). This letter states the terms and conditions of the engagement, notably, addressing the scope of the engagement and the terms of compensation.

  1. Acceptance

In order for this engagement letter to be accepted and executed by you and Renno & Co, the following conditions must be met:

2.1. By You:

  • Once you have selected a service on www.rennoco.app, you must click “Get Started.” By clicking “Get Started” you represent to us that you have read the Description of Services and this Engagement Letter in specific and the Terms of Service and the Privacy Policy of the Sites in general and that you consent and agree to such agreements and their provisions;  
  • You shall input all your identifying information, as well as supporting documents, accurately and truthfully; and
  • You shall pay the retainer through our payment processor as indicated on the selected service.

2.2. By Us:

Once you meet 2.1.1 and 2.1.2, and we thank you for your submission, we shall:  

  • Conduct a customary conflict of interest check upon you; and
  • Conduct know-your-client or know-your-business verifications upon you as mandated by the law society of your jurisdiction.  

Once these conditions have been met, Renno & Co and you enter into the terms of engagement as specified herein. This agreement confirms the terms of your engagement with us. The provisions of the Terms of Service still apply and in the case of conflict between the agreements, the terms of this Engagement Letter shall prevail.

If these conditions are not met, this Engagement Letter does not apply to you as it is not an executed and binding agreement and any amounts paid as a retainer shall be returned to you after. The provisions of the Terms of Service and the Privacy Policy still apply.

  1. Description of Services

You retain us to represent you in the specific and limited matter, as described in the Description of Services of the service(s) you selected on www.rennoco.app. The Description of Services on www.rennoco.app is part of this agreement and incorporated herein by reference.

  1. Lawyers

We expect that most of the work will be performed by Manoug Alemian, Delara Emami, Robert Zalcman, or Toufic Adlouni.

  1. Fees

5.1. Fees of services on www.rennoco.app:

Our fees shall be fixed and shall appear within the Description of Services.  

5.2. Any supplemental work that is not included within the Description of Services shall be at an hourly billable rate. With respect to hourly billable services, it is our policy to perform legal services at the lowest possible billing rate commensurate with the level of skill and experience which we feel is required for efficient completion of those services (with, of course, proper supervision at all times), and accordingly, we will, where appropriate, assign lawyers in our office to perform services that are appropriate to their abilities and the task presented. We will inform you before we begin working for you at an hourly billable rate, and shall confirm the additional mandate, as well as the hourly rate that shall apply.

5.3. While we expect that our fees will be close or equal to the amounts specified above, we reserve the right to charge more in appropriate cases, such as pressing circumstances, the requirement for work outside normal business hours, exceptionally successful or efficient representation, or special demands on us. We will inform you prior to any such situation.

5.4. You will be charged applicable sales tax on fees and applicable sales tax on some disbursements.

  1. Payment

6.1. Subject to Section 7, payment for services shall be made upon issuance of an invoice upon completion of the mandate described in the Description of Services.  

6.2. Payments may be made via credit card through LawPay (www.lawpay.com). Credit card payments must be approved by the financial institution that issued the credit card.

6.3. You attest to be the legally authorized holder of the credit card that will be used to pay the order.  

  1. Expenses and Allocated Charges (also called Disbursements)

You will also be responsible for reimbursing us for expenses (also called disbursements) we incur on your behalf and office charges allocated to your file. If there is an expense that will require a disbursement, you will be informed prior.

  1. Interest

Payment is due on all of our accounts when rendered. If any account is not paid on receipt, interest will be charged on the outstanding balance at a rate of 12% per annum from the date of the account, until paid.

  1. Retainer

Before we begin work on your behalf, we require a retainer in the amounts as displayed in the Description of Services of the service(s) you selected on www.rennoco.app. The retainer amount in the Description of Services on www.rennoco.app is part of this agreement and incorporated herein by reference.

If applicable, the retainer will be placed in our trust account and will serve as a source of payment for all or part of our account or accounts when rendered. You will be asked to replenish the retainer from time to time. Any unused portion will be returned to you upon the completion or termination of our services.

You may pay this retainer via credit card. If you require a different method of payment, contact us, and we can find a solution.  

  1. Sole Representation

We will be representing solely you in this matter. Our representation of you does not include the representation of related persons or entities, such as family members; friends; the individuals or entities that are shareholders, directors or officers of a corporation, its parent, subsidiaries or affiliates; partners of a partnership or joint venture; or members of a trade association or other organization. In acting for you, we are not acting for or taking on any responsibilities, obligations or duties to any such related persons or entities and no lawyer-client or other fiduciary relationship exists between us and any such related persons or entities.

  1. Client Satisfaction

It is of the utmost importance for the firm to know at all times that the client is satisfied with the legal services provided by the firm. In furtherance of that goal, you agree to let us know immediately in writing any concerns you may have about the services we are performing for you or invoices which have been rendered.  

  1. Termination of Legal Services

12.1. By You:

You have the right to terminate our services to you upon written notice to us. If you do, you agree to pay our fees and expenses for our legal services up until the time we stop work. If applicable, we will ask you to sign a court form which tells the court or any judicial body that we are no longer your lawyers.

12.2. By Us:

Subject to our obligations to you to maintain proper standards of professional conduct, we reserve the right to terminate our services to you for good reasons which include, but are not limited to:

  • If you fail to cooperate with us in any reasonable request;
  • If our continuing to act would be unethical or impractical;
  • If our retainer has not been paid; or,
  • If you fail to pay our accounts when rendered.

If you terminate our services or we withdraw, you would only have to pay our fees and expenses up until the time we stopped acting for you.

  1. Consent and waive of professional secrecy or lawyer-client relationship

You expressly consent that we may use any of the following third-party service providers in order to serve you in the aforementioned legal matters. You expressly consent and waive any professional secrecy rights or lawyer-client rights you may have in favour of the following third-party service providers and you expressly consent that we may disclose your confidential information to any of the following third-party service providers insofar as reasonably necessary for the purposes, and on the legal basis, set out in this agreement:

  • We use Microsoft’s Office 365 to draft documents; communicate by email; manage matters and clients; cloud and document storage; video-audio communication; you may access their privacy policy here:  
  • We use Google’s Gsuites and Chrome to email communicate; calendar manage; draft documents; matter and client manage; cloud and document storage; video-audio communication; research; you may access their privacy policy here:
  • We use PracticePanther as our legal case management platform; you may access their privacy policy here:
  • We use LawPay as our payment processor; you may access their privacy policy here:
  • We use Hubspot and Bliinx as our client relationship management tools; you may access their privacy policy here:
  • We use Apple iMessage, Facebook Messenger, WhatsApp, Telegram, SMS, Crisp, or Signal to communicate with you; you may access their privacy policy here:
  • We use EverSign and HelloSign as our electronic signature platform; you may access their privacy policy here:
  • We use Lexop as our legal notification service; you may access their privacy policy here:
  • We use Thomson Reuters, LexisNexis, CAIJ, CanLII, or SOQUIJ for our legal research tools; you may access their privacy policy here: ____ ; and
  • We use Webflow to build and administer www.rennoco.com; you may access their privacy policy here:  
  • We use MinuteBox to administer and prepare your corporate minute books; you may access their privacy policy here:

  1. Minor

If you are a minor in the jurisdiction from which you are accessing the Sites, the consent of your parent or guardian shall be required.  

  1. Agreement

You confirm communication via the following is confidential and consent to us to contact you at the email you have provided to us.  

If there is anything you do not agree with, or if there is anything you would like to discuss before signing, please inform us promptly. If the foregoing sets forth the conditions of our engagement by you, please continue and complete the questionnaire associated with a service on www.rennoco.app.

Yours very truly,  

The Renno & Co Team